Bridging Digital and Physical: Innovating Customer Interactions in the E-Commerce Era
Exploring the complexities of merging digital and physical customer interactions in the e-commerce landscape, and the shift towards human-centered approaches.
December 13, 2023
Education & Training
Insurance Industry
Risk Management
Technology
Experts Discuss Overcoming Cognitive Bias in Decision Making at CLM 2023 Focus Conference
At CLM's 2023 Focus Conference, industry professionals delve into the impact of cognitive bias on decision-making, emphasizing the need for awareness and diversity in claims analysis.
December 12, 2023
Education & Training
Insurance Industry
Liability
Risk Management
New York
Microsoft Embraces Union Input on AI Deployment with Historic Contract
In a groundbreaking move, Microsoft agrees to union terms on AI use, ensuring worker involvement in the deployment of this evolving technology.
December 11, 2023
Education & Training
Legislation & Regulation
Risk Management
Technology
Inaugural Innovation Summit Steers Climate Resilience from Ideation to Action
To foster better collaboration and transparency, the Catastrophe Resiliency Council proposes an Open Industry Exposure Database for climate risk research.
December 4, 2023
Catastrophe
Education & Training
Risk Management
Technology
Alabama
Pennsylvania
The Four Horsemen of AI: How Tech Allows Tomorrow’s Underwriter to Predict, Segment, Optimize and Generate Results
At ITC Vegas 2023, experts discussed AI's transformative role in insurance underwriting, emphasizing the need for trust and education in integrating this evolving technology.
December 1, 2023
Education & Training
Risk Management
Technology
Underwriting
Nevada
Generative AI’s Rising Influence in the Insurance Industry Inspired by ’Avatar’
Exploring how the success of 'Avatar' and the capabilities of generative AI are guiding the insurance industry to address talent shortages and transform business practices.
December 1, 2023
Education & Training
Risk Management
Technology
Workers' Compensation
Maximizing Accuracy in Weather-Related Insurance Claims with Forensic Meteorology
Forensic meteorology offers detailed insights for accurate assessments in hail and wind insurance claims, improving decision-making processes.
November 30, 2023
Education & Training
Insurance Industry
Property
Technology
Common Misperceptions on Embedded Insurance
If one topic has dominated industry discussion in 2023, it's embedded insurance- the concept of bringing personalized insurance products to customers during relevant digital journeys.
November 30, 2023
Education & Training
Insurance Industry
Risk Management
Technology
Training Essential in Reducing Claims in Transportation and Hospitality Sectors
Discussion at CLM town hall emphasizes training to mitigate claims in transportation and hospitality, highlighting new trends and risks.
November 29, 2023
Education & Training
Liability
Risk Management
Workers' Compensation
Tips for Avoiding Bed Bug Infestations
Implementing strict procedures can prevent unnecessary customer complaints, eradication costs and business interruption.
November 27, 2023
Education & Training
Insurance Industry
Risk Management
Tech Whistleblower Struggles to Find Work Amid Hiring Discrimination Allegations
In the shadow of labor activism, a former Apple employee faces a career impasse, spotlighting the potential repercussions of speaking out in the tech industry.
November 27, 2023
Education & Training
Litigation
Technology
Insights from a Coverage Lawyer: Unpacking the Intricacies of Insurance Law
Beth A. Jenson Prouty, a seasoned coverage lawyer, shares her journey and insights into the specialized, puzzle-like world of insurance coverage law.
November 21, 2023
Education & Training
Legislation & Regulation
Liability
Litigation
Minnesota
North Dakota
Wisconsin
AI Impact on Insurance Jobs: A Deeper Look Beyond Recent Layoffs
Recent layoffs in the insurance sector prompt discussions on AI's role, with experts suggesting AI is reshaping jobs rather than being the primary cause of job losses.
November 20, 2023
Education & Training
Insurance Industry
Risk Management
Technology
Whole Foods Executive Shares Insights on Career Transition and Risk Management Evolution
From culinary dreams to a leading role in risk management, a Whole Foods executive shares her journey and insights on the evolving landscape of workers' compensation and technology's role.
November 20, 2023
Education & Training
Risk Management
Technology
Workers' Compensation
Insurance Industry Shifts Focus from Repair to Predict and Prevent Model
In a significant industry shift, insurance moves towards a predict and prevent model, emphasizing consumer education and engagement.
November 16, 2023
Auto
Education & Training
Risk Management
Technology
