Though there’s likely always going to be local adjusters who refuse to listen, the latest completed “Who Pays for What?” survey found OEM repair procedures to be an effective tool in collision repair-insurer negotiations.

One of the costliest aspects of running a business is also one of the most often overlooked — traffic safety. Whether crashes occur on or off the job, employers foot the bill, through everything from insurance premiums to productivity losses.

An interactive catastrophe risk modelling tool using maps, metrics and real time updates called RiskInsight and created by Karen Clark & Company (KCC) is branding itself as the insurance industry’s go-to for digital catastrophe analysis.

Travelers has deployed about 60 catastrophe response professionals trained on drone technology to areas affected by Hurricane Matthew. The company’s SVP of claim, Patrick Gee, says that the company’s mature drone program is already paying off in more efficiency and a safer experience for claims professionals.

There is no lack of cases involving arsonists setting fire to buildings and vehicles to defraud their insurance companies. The 2015 Insurance Fraud Hall of Shame includes two shocking arsons. Fortunately, many such crimes are uncovered by well-trained fire investigators.

If there were any doubts that the insurance industry is innovating and transforming, all doubts were dispelled at the 2016 SMA Summit. Insurer after insurer described innovative new business models, products and uses of emerging technologies.

At a research facility in South Carolina, scientists and researchers harness the destructive forces of hurricanes and bend them to their will. "We’re actually creating hurricanes around structures very much like Mother Nature would do," Julie Rochman said.

Actor and former governor Arnold Schwarzenegger spoke at a California insurance industry trends forum this week in order to discuss certain central topics such as that of risk.

Medical errors, including wrong diagnoses, botched surgeries and medication mistakes, are the third leading cause of death in the United States, a new study suggests.