Balancing advanced AI with human expertise is crucial for overcoming linguistic challenges in insurance claims, ensuring accuracy, and maintaining customer trust.

Learn how proactive risk management, clear communication, and expert coordination can turn a freeze claim disaster into a successful recovery.

Whether at work or with family, the holiday season demands communication skills that blend empathy, humor, and diplomacy to navigate sensitive topics and potential conflicts.

RiskScan 2024 highlights how cyber incidents, climate change, and economic inflation dominate risk concerns across insurers, businesses, and consumers, revealing critical gaps in awareness.

A new OSHA report shows an 11% drop in worker fatalities, with significant declines in deaths from trench collapses and falls, attributed to targeted safety efforts, enforcement, and outreach initiatives.

ZeroEyes, a tech company backed by The Institutes’ Predict & Prevent podcast, has developed AI-powered gun detection technology that combines human verification to curb gun violence. Through partnerships with schools and businesses, this system aims to protect communities, delivering alerts and minimizing bias by focusing solely on weapon detection.

With premiums on the rise and limited access to long-term care insurance, the industry is exploring innovative solutions to expand coverage, reduce costs, and better prepare Americans for the high cost of senior care.

The Institutes have introduced the Associate in Cyber Risk Management (ACRM) designation to equip risk managers, underwriters, and brokers with advanced knowledge and skills in managing cyber risks, a top concern for modern businesses.

Chronic pain affects millions of workers, impacting both their wellbeing and workplace productivity. By understanding its challenges and implementing strategies, employers can promote better health and business success.

As cyberattacks grow in frequency and complexity, organizations must adopt a modern approach to cybersecurity. By focusing on education, risk assessment, and prevention, businesses can stay ahead of evolving threats.

Insurance plays a crucial role in empowering domestic abuse survivors by providing financial education and resources that foster long-term security and independence, breaking the cycle of abuse.

A rural Tennessee school district was swindled out of over $3 million when a finance officer unknowingly wired funds to a fraudster impersonating a legitimate curriculum vendor, part of a growing wave of email scams targeting schools.

Insurance companies are turning to AI-powered technology and enhanced training programs to combat increasingly sophisticated fraudulent claims, aiming to minimize financial losses and improve claims handling efficiency.

Ohio’s successful collaboration between universities, insurance companies, and stakeholders offers an effective model for recruiting and educating new talent in the insurance and risk management fields.

Employers and claims professionals must prioritize injury prevention, safety culture, and risk management strategies to control workers’ compensation claims and costs across various industries.