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New PEBC Credential Aims to Strengthen Employee Benefits Workforce

The new certification program, backed by The Council and The Institutes, offers hybrid and on-demand training to grow the next generation of employee benefits professionals.
November 11 Education & Training Insurance Industry

Gen Z Shuns Insurance Careers Despite Seeking Stability

Gen Z values stability, but the insurance industry’s image as rigid, unethical, and uninspiring keeps them away. A new report shows what insurers must change to win them over.
October 29 Education & Training Insurance Industry Risk Management

Common Claims Handling Mistakes That Cost Insurers Millions

Industry experts share strategies for improving communication, managing timing, and understanding state-specific laws to reduce claims errors and costs.
October 9 Education & Training Insurance Industry Risk Management

How Generative AI Is Transforming Claims Handling

Carriers leveraging generative AI gain speed, accuracy, and fraud resilience—if they can manage change and avoid tech fatigue.
October 2 Education & Training Insurance Industry Risk Management Technology

How Relationship Brokers Build Stronger Claims Teams and Reduce Litigation Risk

Strong relationships between claims teams are key to reducing litigation and improving outcomes. Learn how to build networks that enhance communication, trust, and performance.
October 2 Education & Training Litigation Risk Management

AI Surpasses Inflation as Top Concern for Global Insurance Leaders in 2025

Insurance executives worldwide rank artificial intelligence above inflation and climate risk, signaling a major shift toward digital transformation and innovation in 2025.
September 29 Education & Training Insurance Industry Risk Management Technology

Why Life Insurers Must Redesign Products for the Under 40 Market

To remain competitive, life insurers must rethink value, distribution, and product design to engage under-40s who seek flexible, living benefits and digital-first solutions.
September 22 Education & Training Insurance Industry Life & Health Technology

Behavioral Health Barriers Are Slowing Recovery for Injured Workers with Knee and Shoulder Claims

New WCRI research finds that fear, poor coping, and low mood are common among injured workers and lead to delayed recovery and higher costs in comp knee and shoulder claims.
September 22 Education & Training Life & Health Risk Management Workers' Compensation

Vermont Judiciary Found in Violation of First Amendment Over Delays in Civil Case Access

A federal judge ruled that Vermont’s court system violated the First Amendment by delaying public access to civil case filings, siding with media outlets in a years-long lawsuit.
September 19 Education & Training Insurance Industry Legislation & Regulation Litigation California Vermont

AI Overtakes Inflation as Top Concern for Insurance Leaders in 2025

Artificial intelligence has emerged as the leading industry focus for global insurance executives in 2025, surpassing inflation after three years at the top of the list.
September 19 Education & Training Insurance Industry Risk Management Technology

Homeowners Insurance Premium Hikes Are Driving Away Loyal Customers

Nearly half of U.S. homeowners saw insurance premium hikes this year, with J.D. Power warning that high-value customer loyalty and long-term profits are at risk.
September 17 Education & Training Insurance Industry Property Risk Management

Younger Adults More Likely to Commit Insurance Fraud, Study Finds

A University of Georgia study finds Americans under 34 are significantly more willing to commit insurance fraud, often without realizing the legal or financial consequences.
September 2 Auto Education & Training Fraud Insurance Industry

Vibe Coding Is Transforming How Insurers Build with AI and Natural Language

Vibe coding lets insurance professionals build AI-powered tools using natural language, accelerating innovation while reshaping roles across the enterprise.
August 29 Education & Training Insurance Industry Technology

How Early Conversations About Counsel Selection Can Prevent Claims Disputes

Early, transparent discussions about defense counsel selection during policy placement can prevent costly litigation conflicts and bad faith allegations down the line.
August 20 Education & Training Insurance Industry Liability Litigation

Cyber Insurance Market Expands as AI and Financial Fraud Reshape Risk Landscape

With premium drops, rising capacity, and AI-driven threats, the cyber insurance market in 2025 presents both opportunities and volatility for adjusters and carriers alike.
August 14 Education & Training Insurance Industry Risk Management Technology
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