The new certification program, backed by The Council and The Institutes, offers hybrid and on-demand training to grow the next generation of employee benefits professionals.
Gen Z values stability, but the insurance industry’s image as rigid, unethical, and uninspiring keeps them away. A new report shows what insurers must change to win them over.
Industry experts share strategies for improving communication, managing timing, and understanding state-specific laws to reduce claims errors and costs.
Strong relationships between claims teams are key to reducing litigation and improving outcomes. Learn how to build networks that enhance communication, trust, and performance.
Insurance executives worldwide rank artificial intelligence above inflation and climate risk, signaling a major shift toward digital transformation and innovation in 2025.
To remain competitive, life insurers must rethink value, distribution, and product design to engage under-40s who seek flexible, living benefits and digital-first solutions.
New WCRI research finds that fear, poor coping, and low mood are common among injured workers and lead to delayed recovery and higher costs in comp knee and shoulder claims.
A federal judge ruled that Vermont’s court system violated the First Amendment by delaying public access to civil case filings, siding with media outlets in a years-long lawsuit.
Artificial intelligence has emerged as the leading industry focus for global insurance executives in 2025, surpassing inflation after three years at the top of the list.
Nearly half of U.S. homeowners saw insurance premium hikes this year, with J.D. Power warning that high-value customer loyalty and long-term profits are at risk.
A University of Georgia study finds Americans under 34 are significantly more willing to commit insurance fraud, often without realizing the legal or financial consequences.
Vibe coding lets insurance professionals build AI-powered tools using natural language, accelerating innovation while reshaping roles across the enterprise.
Early, transparent discussions about defense counsel selection during policy placement can prevent costly litigation conflicts and bad faith allegations down the line.
With premium drops, rising capacity, and AI-driven threats, the cyber insurance market in 2025 presents both opportunities and volatility for adjusters and carriers alike.