Digital claim reporting dropped in 2022, and it's a 'worrying sign' for insurance companies. Increasing cycle times have made it harder for insurers to keep customers up to date on their claims through digital channels, while an increase in severity has driven down digital claims, Mark Garrett, director, insurance intelligence at JD Power has warned.

Many new entrepreneurs or those in the gig economy consider on-demand insurance the greatest invention since sliced bread. And insurtech companies couldn't be happier.

Climate change and its long-term implications have a serious and tangible impact on companies. According to NOAA's National Centers for Environmental Information, the United States alone has sustained 341 weather and climate disasters since 1980 in which total damages reached at least $1 billion. The total cost of these disasters was $2.475 trillion.

The insurance industry worldwide is investing in AI-powered insurance chatbots to help boost the customer experience they can provide, even as they face their largest ever hiring shortage.

Insurers are already on the front lines of climate change. Now they're getting their turn on the front lines of the anti-ESG movement.

Over the last year several new buzzwords have been in the industry news -- 'quiet quitting' and 'quiet firing'. The newest is 'quiet hiring'.

You never forget your first. Be it your first love, first job, or first multimillion-dollar fire. After 30 years in the restoration industry as both an independent vendor and a property damage consultant, I still remember my first fire.

Just days after some 90,000 policies from troubled United Property & Casualty Insurance Co. were transferred to Slide Insurance as part of a wind-down of the carrier, it was announced that UPC is officially broke and will soon be liquidated.

Dealing with property restoration claims is no easy feat, especially for insurance companies. By implementing strategies, insurance companies can streamline the restoration claims process and reduce claims costs while building trust with their policyholders.

As recent weather events in California demonstrate, most property owners should be doing much more to prepare for heavy rains and flooding.

Given the vast number of proposals to close 'the protection gap' offered by regulators, reinsurers, insurers, brokers and other industry participants in recent years, it is a wonder that it persists.

After property insurers got long-sought legal changes in a December special legislative session, business groups see an opportunity to curb litigation in other areas such as auto insurance.

Triple-I fields a lot of questions from consumers and the media as to exactly how inflation affects insurance premium rates. As we explain in a new Issues Brief, the relationship between inflation and rates is, in one sense, straightforward -- and yet the outcomes are not necessarily what you might expect.

In the full realm of digital retail, where even groceries can be ordered and delivered online, Trader Joe's stands out as a unique business. There is no web ordering, no shipping, no delivery and no plans to change to be like other grocery stores.

The expansion of the insurance value chain to include risk mitigation has been underway for decades. But in recent years, it's been rapidly progressing toward a tipping point where the 'insurance' sector brand will be reinvented as 'risk management and insurance.'