AI, driven by breakthroughs in computing power and generative models, is reshaping claims processing, customer service, and operational efficiency in the insurance industry.

A ZestyAI survey reveals growing confidence in AI risk models, with insurers emphasizing the importance of innovation in addressing climate-related challenges and profitability.

Worker fatalities investigated by OSHA decreased by 11% in FY 2024, marking the lowest count since 2017. Efforts targeting falls and trench collapses significantly contributed to the decline.

A recent report highlights that nearly all Americans have been targeted by digital scams, with billions lost annually to sophisticated cybercrime schemes.

A North Carolina insurance agent faces embezzlement charges after allegedly taking premiums without securing policies, following a history of regulatory penalties and surrendered licenses.

The New Hampshire Supreme Court ruled that a Geico policy requiring underinsured motorist claims within three years of an accident is unenforceable, citing conflicts with state law designed to protect injured insureds.

AI is reshaping Medicare Advantage claim approvals, raising concerns among healthcare providers over denial rates. As technology automates prior authorization, hospitals and patients face delays and challenges in accessing essential care.

Insurance claims in Florida from Hurricanes Helene and Milton have reached $4.775 billion, up $169 million from last week’s total. The storms have left extensive residential and commercial property damage, according to the Office of Insurance Regulation.

Earnix’s 2024 Trends Report reveals insurers are increasingly adopting AI for real-time data analytics while confronting hurdles like legacy system upgrades, regulatory compliance, and operational delays. Insights highlight insurers’ progress and gaps as they navigate technology-driven transformation.

A new Swiss Re Institute study reveals that proactive flood preparedness, from resilient infrastructure to policy measures, could substantially reduce economic losses, protecting both insurers and policyholders. The research highlights cost-effective flood adaptation methods and the potential for public-private partnerships in climate adaptation efforts.

Progressive is embroiled in a class-action lawsuit alleging that it unlawfully refused to offer collision insurance to Massachusetts drivers, potentially impacting hundreds and sparking questions about legal compliance.

A Denver police officer has been arrested and fired amid allegations of pre-employment insurance fraud related to a hit-and-run claim. The tip that led to the investigation reportedly came from her ex-boyfriend, leading to a criminal investigation and pending charges.

A Geneva Association survey finds a growing insurance gap among Gen Z, migrants, and low-income earners in developed nations. This gap reflects affordability concerns and a need for tailored, accessible policies to boost financial resilience across underserved demographics.

As cyber threats evolve, outdated security service edge (SSE) solutions may fail to provide the protection, performance, and cost-efficiency modern businesses need. Here are the top indicators that your SSE platform might need an upgrade to stay effective.

Early November storms, including tornadoes, flooding, and wildfires, caused extensive damage across multiple states, leaving insurers facing substantial losses and highlighting the rising frequency of severe weather events across the US.