Over one in four Gen Z policyholders avoid filing claims due to digital friction. Insurers face mounting pressure to modernize onboarding, verification, and settlement workflows.

New survey data shows carriers recalibrating underwriting, fraud detection and workforce strategy as social inflation, AI-generated fraud and catastrophe losses intensify.

Decision clarifies that future exposure counts when calculating an insurer’s share of third-party settlement costs in Utah workers’ comp claims.

Federal inspections continue while state heat standards tighten. Claims data shows accident rates rise sharply above 90 degrees (F), raising exposure for high-risk industries.

Underwriting deficits and alleged fleet misreporting are straining Illinois’ commercial auto assigned risk market, with combined ratios nearing 200%.

Prosecutors allege the officer collected disability benefits while participating in skydiving and intense gym workouts.

An unusually cold winter may have pushed infected wild birds toward farms, triggering early-season H5N1 losses across the state’s poultry sector.

A pending decision in Allstate v. Carteret Comprehensive Medical Care could determine whether complex auto insurance fraud claims belong in arbitration or Superior Court, with direct implications for PIP claims handling and insurer recovery efforts.

Uncontained blaze in Big Cypress National Preserve closes I-75, raises smoke and liability concerns for Florida claims adjusters.

A new report outlines how role confusion, product silos, and competing platform priorities create unnecessary friction across claims and service workflows.

A Florida class action claims unauthorized drivers were added to policies, raising questions about third party data use and underwriting controls.

Resilience reports a sharp rise in extortion-only attacks and AI-driven phishing, reshaping cyber insurance severity and coverage strategy.

Security report warns of financially motivated intrusions exploiting weak credentials and single-factor authentication, raising ransomware risks for global organizations.

Revised lab standards and causation challenges are reshaping how insurers evaluate emerging toxic tort exposure tied to microplastics.

NHTSA says damaged air conditioning wiring harnesses in select BMW models could cause a short circuit, prompting a nationwide recall.