Allstate is using insurance drones to conduct an assessment of the property damage left behind by spring storms in four states. The company already owns the technology in a number of locations and was prepared to implement it when it was needed.

Employees and third-party services are most likely the weakest links in a company’s cyber security system, but regular risk assessments can help prevent information leaks, a financial services regulatory attorney said last week.

Issues such as emotional distress and fear were highlighted as the top barrier to closing workers compensation claims, according to a study released Thursday.

A north Torrance man has won more than $1.3 million from an insurance company that declined to fully cover a claim of about $134,000 in property damage caused when burglars broke into his home, then flooded part of it when they filled the bathtub and left the taps on before fleeing.

Civil trials have become a rarity in recent years. The perception that defense costs have increased has placed a premium on settling cases that insurers previously used to defend.

Small- and mid-sized businesses (SMBs) are increasingly at risk for data breach class-action lawsuits that typically have targeted large corporations.

It’s official: For insurers, “digital technology destroys value.” At least, that’s the assertion in a new McKinsey report, “Time for insurance companies to face digital reality.”

Artificial Intelligence (AI), broadly defined as computers doing the work (and perhaps even reasoning and thinking as) humans do, is having a moment. Well, it’s been having a moment.

The insurance and risk underwriting workforce is baby boomer heavy, and in the next decade, many of those industry professionals will retire. Millennials are not beating down doors to take over those jobs for a lot of reasons, said Tony Cañas, a 34-year-old self-described insurance nerd who writes for the blog InsNerds.com.

Sanford Heisler, LLP has filed a $50 million amended complaint in the US District Court on behalf of claims specialists Debra Julian and Stephanie McKinney, against MetLife, Inc., the nation’s largest insurance company, and two of its subsidiaries, Metropolitan Life Insurance Company and MetLife Insurance Company USA.

An annual state-by-state analysis of auto insurance reveals rates continue to increase after filing just a single claim. According to a fourth annual study by insuranceQuotes, drivers now pay an average of 44 percent more for car insurance after making a single claim of $2,000 or more.

While scammers are increasingly taking advantage of the power of social media to conduct criminal activity, astute risk managers and their insurance companies are also finding ways to leverage social media information as a tool to combat insurance fraud.

Over the past two decades, there has been a dramatic increase in the use of opioids in workers’ compensation. Opioids are being prescribed for many conditions for which they were not originally intended.

At a recent IASA meeting, I asked a colleague from a well-known P&C insurance company how his organization’s digital transformation was coming along. “What time is it?” he answered.

Insurity, a leading provider of core insurance processing and data integration and analytics solutions, announced that seven state property and casualty insurance guaranty associations (IGAs) have all successfully completed implementation of SIMS Claims™ to manage claims for various lines of property and casualty insurance.