The 2024 Atlantic hurricane season, marked by record Florida landfalls and extreme storm activity, ranks among the most impactful in recent history, Howden Re reports.
In 2025, workers’ compensation insurance will see advancements in AI, wearable tech, and remote work policies, alongside a focus on personalized claims management and safety programs.
As insurers increasingly adopt artificial intelligence, global regulators are stepping up oversight, emphasizing ethics, compliance, and transparency to mitigate risks and ensure responsible innovation.
Artificial intelligence is transforming the insurance industry by automating processes, enhancing fraud detection, personalizing policies, and streamlining customer service.
Insurance customers are increasingly satisfied with digital claims processes, thanks to mobile app improvements like collision reporting, image uploads, and seamless navigation tools.
An annual operational review of claims departments is essential to improve efficiency, ensure compliance, and deliver exceptional customer service in an evolving insurance industry.
Strong underwriting and moderate pricing gains sustain profitability in U.S. commercial insurance, despite pressures from casualty claims, social inflation, and evolving liabilities.
Fragmented data sources and limited integration are stalling the insurance industry’s ability to address climate risks, experts emphasize at the Global Insurance Forum.
As cloud computing reshapes IT operations, the traditional value of source code escrows is diminishing, prompting insurance CIOs to rethink business continuity and vendor risk strategies.
MIT researchers combine generative AI and physics models to create realistic satellite images of future floods, enhancing readiness and emergency planning.
Businesses must strike a balance between innovative AI tools and human intuition to meet evolving customer expectations and deliver exceptional experiences.
A ransomware attack on Blue Yonder, a software provider for scheduling and supply chain management, disrupted Starbucks’ systems, forcing manual payroll and scheduling for workers in North America.
New York’s highest court has upheld Uber’s arbitration requirement in a case involving a preexisting injury lawsuit, ruling the company’s clickwrap agreement is a valid contract.
New York imposes $11.3M in fines on GEICO and Travelers after data breaches exposed personal information of over 120,000 customers, citing insufficient cybersecurity controls.
RiskScan 2024 highlights how cyber incidents, climate change, and economic inflation dominate risk concerns across insurers, businesses, and consumers, revealing critical gaps in awareness.