How 2025 Will Reshape Claims Management: AI, Regulations, and Workforce Changes
The claims industry is set for transformation in 2025, with AI adoption accelerating, regulations tightening—especially around mental health—and workforce dynamics shifting.
January 29, 2025
Legislation & Regulation
Risk Management
Technology
Workers' Compensation
New York
Contractor Faces OSHA Penalties After Worker Falls from Boston Theater Scaffold
A federal investigation found safety violations by NER Construction Management led to a worker’s fatal fall at the Cutler Majestic Theater in Boston. OSHA has proposed $115,221 in fines.
January 24, 2025
Legislation & Regulation
Litigation
Risk Management
Workers' Compensation
Massachusetts
Property & Casualty Insurance Market Sustains Underwriting Profit Growth into 2025
The U.S. property and casualty insurance industry is poised for continued profitability, fueled by improving personal auto results, economic growth, and challenges in commercial lines.
January 17, 2025
Auto
Property
Underwriting
Workers' Compensation
USDA Studies Find Elevated Health Risks for U.S. Meat Plant Workers
Two USDA studies reveal that U.S. chicken and pork plant workers face significantly higher risks of musculoskeletal disorders, raising concerns about workplace safety in the industry.
January 13, 2025
Legislation & Regulation
Liability
Risk Management
Workers' Compensation
Emerging Insurance Trends Redefining Claims Management in 2025
Discover the top claims and risk management trends for 2025, including AI-driven solutions, cyber insurance evolution, wearables in the workplace, and enhanced catastrophe response.
January 13, 2025
Catastrophe
Risk Management
Technology
Workers' Compensation
Workplace Injuries Must Meet Specific Criteria for Compensation, Virginia WCC Rules
The Virginia Workers’ Compensation Commission denied benefits to a school bus driver, emphasizing that injuries caused by simple acts like walking are not automatically compensable.
January 8, 2025
Legislation & Regulation
Litigation
Risk Management
Workers' Compensation
Virginia
Adjusting to Change: Embracing AI in Workers’ Compensation Claims
Artificial intelligence is reshaping workers’ compensation, offering faster claims resolution and fairer settlements, but overcoming resistance from seasoned adjusters remains a challenge.
January 8, 2025
Litigation
Risk Management
Technology
Workers' Compensation
CFPB Files Lawsuit Against Walmart and Branch Messenger Over Alleged Payment Violations
The CFPB has accused Walmart and Branch Messenger of coercing gig drivers to use costly deposit accounts and misrepresenting access to wages, resulting in over $10 million in fees.
January 6, 2025
Legislation & Regulation
Litigation
Risk Management
Workers' Compensation
Worker’s Chocolate Rescue Ends in Denied Compensation Claim
A Virginia worker’s knee injury, sustained while salvaging chocolates from his employer’s delivery truck, was deemed outside the scope of employment by the Workers’ Compensation Commission.
January 6, 2025
Liability
Litigation
Risk Management
Workers' Compensation
Virginia
Workplace Fatalities in the U.S. Decline in 2023 Amid Persistent Risks
The U.S. saw a 3.7% decline in workplace fatalities in 2023, with transportation incidents, falls, and violent acts remaining significant contributors to workplace injuries and deaths.
January 3, 2025
Legislation & Regulation
Liability
Risk Management
Workers' Compensation
Minnesota Secures $300K Settlement with Florida Firm Over Worker Misclassification
A Florida company, accused of misclassifying Minnesota workers, settles for $300,000 and halts operations in the state, addressing worker misclassification and lost benefits.
December 26, 2024
Fraud
Insurance Industry
Legislation & Regulation
Workers' Compensation
Florida
Minnesota
Chicago Restaurant Group to Pay $125K in Back Wages for Overtime Violations
A family-operated restaurant group in Chicago must pay $125,000 in overtime back wages and damages to 53 employees following a Department of Labor investigation and court order.
December 20, 2024
Legislation & Regulation
Litigation
Risk Management
Workers' Compensation
Illinois
Amazon Braces for Strike Threats During Peak Holiday Season
Teamsters union members in multiple cities threaten a pre-Christmas strike, pressuring Amazon to negotiate amid labor disputes over unionization and workplace rights.
December 19, 2024
Legislation & Regulation
Litigation
Risk Management
Workers' Compensation
Alabama
California
Georgia
Illinois
New York
How Artificial Intelligence is Transforming Workers’ Compensation
Artificial intelligence is reshaping workers’ compensation by improving fraud detection, streamlining claims processes, and enhancing injury prevention—but ethical implementation is key.
December 19, 2024
Fraud
Risk Management
Technology
Workers' Compensation
OSHA Proposes $328,545 Fine for New Jersey Contractor Over Fall Hazard Violations
Federal workplace safety officials allege that a New Jersey contractor repeatedly violated safety standards at three sites, citing willful and serious fall-related hazards.
December 18, 2024
Legislation & Regulation
Litigation
Risk Management
Workers' Compensation
New Jersey
New York
Pennsylvania
