Robin Roberson on How Agentic AI Is Reshaping Insurance Claims
Insurance Thought Leadership interviews Robin Roberson about how Agentic AI is transforming claims processes, automating manual tasks, and improving communication across the insurance ecosystem.
December 19, 2024
Insurance Industry
Risk Management
Technology
Oklahoma
Key Trends and Insights Shaping the Insurance Industry in 2024
In 2024, the insurance industry experienced strong growth, leveraged AI for innovation, addressed talent gaps, and adapted to shifting risk landscapes and customer needs.
December 19, 2024
Insurance Industry
Life & Health
Risk Management
Technology
OSHA Proposes $328,545 Fine for New Jersey Contractor Over Fall Hazard Violations
Federal workplace safety officials allege that a New Jersey contractor repeatedly violated safety standards at three sites, citing willful and serious fall-related hazards.
December 18, 2024
Legislation & Regulation
Litigation
Risk Management
Workers' Compensation
New Jersey
New York
Pennsylvania
Advocacy Groups Push for FIO to Release Critical Home Insurance Data
Consumer and environmental groups urge the Federal Insurance Office to release nationwide homeowners insurance data collected by NAIC to address the evolving insurance crisis linked to climate risks.
December 18, 2024
Catastrophe
Legislation & Regulation
Property
Risk Management
NC Supreme Court Rules COVID Shutdowns Caused Physical Loss for Restaurants
The North Carolina Supreme Court diverged from most courts, finding that COVID-19 shutdowns constituted direct physical loss for restaurants under certain insurance policies.
December 18, 2024
Insurance Industry
Legislation & Regulation
Litigation
Property
New Hampshire
North Carolina
Workers’ Comp Mega Claims Top $1 Billion Annually Amid Rising Costs and Frequency
Mega workers’ compensation claims, exceeding $2 million each, are climbing in frequency and cost, accounting for over $1 billion annually despite representing less than 0.1% of all claims.
December 18, 2024
Insurance Industry
Risk Management
Technology
Workers' Compensation
The Rise of Agentic AI: Transforming Tasks and Decision-Making
Agentic AI moves beyond generative capabilities to execute tasks autonomously, reshaping industries like insurance, healthcare, and finance, with humans collaborating as managers of AI workflows.
December 18, 2024
Education & Training
Insurance Industry
Risk Management
Technology
District Of Columbia
Iowa Roofing Company Barred from Acting as Unlicensed Public Adjuster
Darren Reeves Roofing is ordered to cease unlicensed public adjuster services, including negotiating insurance claims or offering advice on insurance contracts, following a consent order in Iowa.
December 16, 2024
Fraud
Insurance Industry
Legislation & Regulation
Litigation
Iowa
Businesses Face Growing Pressure to Address Climate Risks
As climate risks increase due to more frequent and severe weather events, businesses must adopt resilient strategies to protect operations, assets, and supply chains.
December 16, 2024
Catastrophe
Insurance Industry
Risk Management
Technology
Holiday Hazards That Lead to Common Injuries
The holiday season brings joy but also hazards, from falls and car accidents to food-related issues. Learn about the most common injuries and how to avoid them.
December 13, 2024
Auto
Liability
Life & Health
Risk Management
New York Explores Forcing Property Insurers to Cover Taxi Insurance Shortfalls
New York is considering a levy on property insurers to address a taxi insurer’s insolvency, sparking debate among state officials, drivers, and the insurance industry.
December 13, 2024
Insurance Industry
Legislation & Regulation
Litigation
Risk Management
New York
Senator Pushes FCC Cybersecurity Rules After Major Telecom Hack
In the wake of the Salt Typhoon hack, Senator Ron Wyden introduces the Secure American Communications Act to strengthen telecom cybersecurity regulations and protect U.S. networks.
December 12, 2024
Insurance Industry
Legislation & Regulation
Risk Management
Technology
Global Insurance Fraud Detection Market to Hit $31.8 Billion by 2032
Fueled by AI, ML, and big data analytics, the global insurance fraud detection market is projected to grow at a CAGR of 25%, with strong demand from Europe, North America, and APAC.
December 12, 2024
Fraud
Insurance Industry
Risk Management
Technology
California Insurance Agent Faces Fraud Charges Over $900K Long-Term Care Scheme
A former insurance agent in Cupertino has been charged with fraud after allegedly claiming over $900,000 in long-term care benefits for herself and her father under false pretenses.
December 12, 2024
Fraud
Legislation & Regulation
Life & Health
Litigation
California
Driving Innovation in Insurance Claims Technology for 2025
The insurance industry is turning to advanced technologies like AI and specialized consultants to optimize claims processes, enhance efficiency, and maintain a competitive edge.
December 12, 2024
Insurance Industry
Risk Management
Technology
