Holiday Communication Strategies for Insurance Claims Professionals
Whether at work or with family, the holiday season demands communication skills that blend empathy, humor, and diplomacy to navigate sensitive topics and potential conflicts.
December 4, 2024
Education & Training
Insurance Industry
Risk Management
Emerging Trends in Workers’ Compensation Insurance for 2025
In 2025, workers’ compensation insurance will see advancements in AI, wearable tech, and remote work policies, alongside a focus on personalized claims management and safety programs.
December 4, 2024
Insurance Industry
Risk Management
Technology
Workers' Compensation
Artificial Intelligence in Insurance: Navigating Regulation and Ethical Oversight
As insurers increasingly adopt artificial intelligence, global regulators are stepping up oversight, emphasizing ethics, compliance, and transparency to mitigate risks and ensure responsible innovation.
December 4, 2024
Insurance Industry
Legislation & Regulation
Risk Management
Technology
AI Brings Speed, Precision, and Control to Insurance Operations
Artificial intelligence is transforming the insurance industry by automating processes, enhancing fraud detection, personalizing policies, and streamlining customer service.
December 4, 2024
Fraud
Risk Management
Technology
Underwriting
Insurance Customers Embrace Digital Claims, Driving Satisfaction Gains
Insurance customers are increasingly satisfied with digital claims processes, thanks to mobile app improvements like collision reporting, image uploads, and seamless navigation tools.
December 4, 2024
Auto
Insurance Industry
Property
Technology
Homeowners Face Triple Disaster Risks and Insurance Gaps
Over 33,000 U.S. homes face extreme risks from three natural disasters, exposing gaps in insurance coverage and highlighting the urgent need for multi-peril resilience planning.
December 3, 2024
Catastrophe
Insurance Industry
Property
Risk Management
California
Florida
Texas
Washington
Missouri Farmer Featured on Reality TV Show Pleads Guilty to Multi-Million-Dollar Crop Insurance Fraud
A Missouri farmer, known for his role in a reality TV series, has pleaded guilty to a multi-million-dollar crop insurance fraud scheme involving falsified federal benefit claims.
December 3, 2024
Fraud
Insurance Industry
Litigation
Missouri
Annual Claim Department Review: 13 Areas to Strengthen Operations
An annual operational review of claims departments is essential to improve efficiency, ensure compliance, and deliver exceptional customer service in an evolving insurance industry.
December 3, 2024
Insurance Industry
Risk Management
Technology
North Carolina Woman Charged with Filing False Insurance Claim
A Greensboro woman faces charges for allegedly filing a $49,000 claim for pre-existing damage to her late mother’s home, using her mother’s identity to obtain the policy.
December 3, 2024
Fraud
Insurance Industry
Litigation
Property
North Carolina
Beckett Grading’s Decline Deepens as Fraud Scandal Weighs Heavy
Beckett Grading Services faces a steep drop in card grading activity as its owner’s $2 billion insurance fraud conviction compounds ongoing struggles in the competitive market.
December 3, 2024
Fraud
Insurance Industry
Litigation
Risk Management
Federal Prosecutors Target Alleged $10 Million No-Fault Insurance Fraud Scheme
Federal prosecutors have indicted three individuals in connection with an alleged $10 million no-fault auto insurance fraud operation, with ties to a firm linked to former NYC official Frank Carone.
December 3, 2024
Auto
Fraud
Legislation & Regulation
Litigation
New York
Oklahoma Employer Ordered to Pay $72,000 for Misclassifying Retail Workers and Denying Overtime
An Oklahoma employer must pay $72,000 in back wages and damages after misusing an agricultural exemption to avoid paying overtime to 20 retail employees across multiple locations.
December 3, 2024
Legislation & Regulation
Litigation
Risk Management
Workers' Compensation
Missouri
Oklahoma
Texas
Ohio Manufacturer Faces OSHA Penalties After Worker Injured by Unprotected Machine
A Portsmouth-based hardwood floor manufacturer faces $255,528 in OSHA fines following a partial arm amputation injury and repeated safety violations at two facilities.
December 3, 2024
Legislation & Regulation
Litigation
Risk Management
Workers' Compensation
Ohio
CDC Declares E. Coli Outbreak Linked to McDonald’s Burgers Over
The CDC has concluded its investigation into an E. coli O157:H7 outbreak traced to McDonald’s Quarter Pounder burgers, which sickened 104 people in 14 states and led to one fatality.
December 3, 2024
Legislation & Regulation
Litigation
Risk Management
Legal System Abuse: The New Name Driving Insurance Industry Reform
Insurance leaders at Triple-I’s 2024 Joint Industry Forum rebrand "social inflation" as "legal system abuse" to improve communication and drive legal reform for cost control.
December 3, 2024
Fraud
Legislation & Regulation
Litigation
Risk Management
Florida
Georgia
Kansas
Louisiana
Washington
