Patients and doctors challenge a major insurer’s reliance on technology for processing health claims, highlighting a loss of personal touch and rising legal concerns.

Rising health insurance costs are driving employers to rethink benefits, paving the way for a more personalized approach to employee insurance and wellness.

Insurance industry’s 2022 charitable endeavors exceed $1 billion, highlighting commitment to philanthropy and community support.

In a rapidly evolving economic landscape, the insurance industry turns to blockchain technology for effective multiparty business process management.

A narrow focus on the opioid epidemic may overlook the risks of non-opioid prescriptions and draw crucial resources away from proactive monitoring and interventions.

With pet insurance awareness low, Spot Pet Insurance has quickly become one of North America’s fastest-growing pet insurers, recently exceeding $100 million in gross written premiums.

The global insurtech sector surpassed US$1.1 billion in new funding during the third quarter of 2023. This growth represented a 19.8% increase.

Nebraska insurance regulators reported thousands of problems with claims processing, including improper denials and late payments to medical providers.

The state has fined Blue Cross Blue Shield of Illinois more than $200,000 over claims the insurance provider failed to provide updated and complete information about providers in its network.

When trying to improve workers’ compensation outcomes, there is a mental health aspect that must be considered. According to a large epidemiological study, 50% of the U.S. population will struggle with a mental health issue at some point in their lives.

While on-field activities get the attention, an army of professionals works behind the scenes to conduct the business of sports. Whether the sport is football, soccer, basketball or even eSports, all have one thing in common — they require insurance.

The increasing number of U.S. Department of Treasury actions regarding delinquent Medicare Part A and B conditional payment claims is a growing challenge facing non-group health plans (NGHPs).

Every day, thousands of people are put on hold, or calls are not even answered in some cities, due to the staff shortage in call centers.

Kroger said Friday that it will pay up to $1.4 billion over 11 years to settle most of the litigation against the grocery giant stemming from the opioid epidemic that has ravaged the U.S. for more than a decade.

Terrence Williams, a former member of the Sacramento Kings, has been handed a 10-year prison sentence by a federal judge in Manhattan for orchestrating an elaborate plot to embezzle over $5 million from the NBA’s health care program.