A candid Reddit discussion in the adjusters subreddit reveals how claims professionals balance empathy, boundaries, and risk when emotions run high after major losses.

A total loss rep allegedly issued over 100 fraudulent checks in a scheme spanning multiple counties. Investigators detail how internal access was exploited.

Insurance adjusters, underwriters, and brokers should prepare for transitional risks, evolving D&O exposures, and new scrutiny in casualty lines.

New research estimates premium changes under NFIP Risk Rating 2.0 reduced new policy counts and trimmed renewals, with the largest pullback in lower-income ZIP codes. For claims teams, the findings point to a wider protection gap and tougher recovery outcomes after flood losses.

Widespread use of obesity drugs is fueling lawsuits, regulatory scrutiny, and new cost pressures for insurers and reinsurers.

The lawsuit aims to seize phishing infrastructure blamed for millions of fraudulent texts and widespread financial losses affecting U.S. consumers and insurers.

Insurers are leveraging generative AI to streamline workflows, ensure regulatory compliance, and enhance customer outcomes. The shift from prediction to real-time decision support is reshaping the industry.

Customer service and communication are top-rated skills in insurance. Learn how claims teams can build and leverage these strengths to deliver better outcomes and deeper policyholder trust.

Earnings and premium growth create space for strategic reinvestment, not complacency. Insurers must manage yield, capital, and longevity risks to stay ahead.

As cyber and AI regulation expands, insurers and panel providers face increased claim costs and demand for specialized expertise next year.

Insurer accuses two Brooklyn-based suppliers of billing for unnecessary and undelivered medical equipment through a kickback-fueled fraud scheme. The lawsuit seeks to block $2M in pending no-fault claims.

A Tennessee judge found a hospital worker failed to meet state notice rules after alleging psychological harm from workplace events. The claim was dismissed with prejudice after the worker did not respond to the motion.

Cost containment takes priority over talent attraction as employers battle rising healthcare costs and embrace transparency and digital health tools.

State investigators and Farm Bureau staged a bait house to catch a roofing contractor fabricating wind and hail damage in an alleged insurance fraud attempt.

Massive stadium builds are creating unprecedented risk complexity, from cyber threats and labor shortages to environmental land use issues.